LAVISHI - CANVAS ART

Warranty Policy

Extended 1-Year Warranty for Framed Paintings

Thank you for choosing Art by Lavishi. We are committed to delivering high-quality paintings and wooden frames. To give you peace of mind, we offer an Extended 1-Year Warranty for framed paintings purchased directly from us, subject to the terms below:


Coverage

  • Applies to framed paintings purchased from Art by Lavishi.

  • Covers defects in materials and workmanship for 1 year from the purchase date.

  • Includes canvas, paint, and wooden frame.


What’s Covered

  • Wooden frame integrity.

  • Canvas condition.

  • Painting quality (e.g., paint chipping, canvas tearing, frame stability) under normal use.


What’s Not Covered

  • Accidental damage, misuse, or abuse.

  • Unauthorized repairs or modifications.

  • Damage from extreme conditions (humidity, sunlight).

  • Natural wood variations (knots, grain, color differences).


Care Guidelines

  • Keep humidity at 40–60%.

  • Avoid direct sunlight.

  • Clean gently with a soft, dry cloth.


How to Claim

  • Provide proof of purchase.

  • Email support@lavishi.shop with photos of the issue.

  • File claims within 30 days of discovering the defect.

  • Customer covers shipping during claims process.


Resolution

If a manufacturing defect is confirmed, we will:

  • Repair the painting or frame, or

  • Replace defective parts, or

  • Issue a store credit or refund.
    Processing takes 5–7 days.


Limitations

  • Liability limited to purchase price.

  • No coverage for indirect, consequential, or incidental damages.

  • Warranty is non-transferable and applies only to the original purchaser.


Additional Info

  • This warranty is in addition to your statutory consumer rights.

  • Valid for 1 year from purchase date.

  • Terms may change; visit our website for the latest updates.


For questions or claims, contact us at support@lavishi.shop. Thank you for trusting Art by Lavishi—we’re dedicated to ensuring your artwork lasts for years to come.

Why choose us

Fast shipping

Cash on Delivery

Easy return

Lavishi Information

EMAIL: support@lavishi.shop

CUSTOMER SERVICES: Mon-Sat: 9:00 am–5:00 pm 

ADDRESS: 4515 Jefferson Blvd, Dallas, TX 75211, United States

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