LAVISHI - CANVAS ART
Warranty Policy
Extended 1-Year Warranty for Framed Paintings
Thank you for choosing Art by Lavishi. We are committed to delivering high-quality paintings and wooden frames. To give you peace of mind, we offer an Extended 1-Year Warranty for framed paintings purchased directly from us, subject to the terms below:
Coverage
-
Applies to framed paintings purchased from Art by Lavishi.
-
Covers defects in materials and workmanship for 1 year from the purchase date.
-
Includes canvas, paint, and wooden frame.
What’s Covered
-
Wooden frame integrity.
-
Canvas condition.
-
Painting quality (e.g., paint chipping, canvas tearing, frame stability) under normal use.
What’s Not Covered
-
Accidental damage, misuse, or abuse.
-
Unauthorized repairs or modifications.
-
Damage from extreme conditions (humidity, sunlight).
-
Natural wood variations (knots, grain, color differences).
Care Guidelines
-
Keep humidity at 40–60%.
-
Avoid direct sunlight.
-
Clean gently with a soft, dry cloth.
How to Claim
-
Provide proof of purchase.
-
Email support@lavishi.shop with photos of the issue.
-
File claims within 30 days of discovering the defect.
-
Customer covers shipping during claims process.
Resolution
If a manufacturing defect is confirmed, we will:
-
Repair the painting or frame, or
-
Replace defective parts, or
-
Issue a store credit or refund.
Processing takes 5–7 days.
Limitations
-
Liability limited to purchase price.
-
No coverage for indirect, consequential, or incidental damages.
-
Warranty is non-transferable and applies only to the original purchaser.
Additional Info
-
This warranty is in addition to your statutory consumer rights.
-
Valid for 1 year from purchase date.
-
Terms may change; visit our website for the latest updates.
For questions or claims, contact us at support@lavishi.shop. Thank you for trusting Art by Lavishi—we’re dedicated to ensuring your artwork lasts for years to come.
Why choose us
Lavishi Information
EMAIL: support@lavishi.shop
CUSTOMER SERVICES: Mon-Sat: 9:00 am–5:00 pm
ADDRESS: 4515 Jefferson Blvd, Dallas, TX 75211, United States
Quick Shop
Policies
Customer support
